Management Services
Our Hotel Management Services
Castlebridge Hospitality take care of every level of hotel management – from sales, marketing and revenue to HR, operations and F&B.
Here’s what we do and how we do it…
Operations
From the start, Ensuring everything runs smoothly…
We have expertise in property development through to hotel operations and asset management. Our team is involved from the start of hotel design and throughout construction with best practice systems and controls in place ahead of opening to maximise owner returns.
Food & Beverage
Quality & Affordability
We add value through great restaurants and bars. Our operations team can deliver concept development and menu engineering, alternatively we will find the right partner or brand fit to compliment the hotel and make a statement in the neighbourhood. Day to day, we will maintain the consistency of product quality and cost by regularly undertaking operational audits which cover service standards, food quality and hygiene.
Commercial
Maximising potential
Our experienced revenue team ensure our hotels outperform competitors and maximise gross margins. We will provide a commercial strategy that is tailored to the market and the brand. We have experience in management of systems in all major brands. Our sales and marketing team drive the sales culture across the business resulting in maximum revenue opportunities for all hotels.
Human Resourses
A Great place to work
We want our team to have fun and be adventurous. Knowing that by being themselves they can have a great future with us. Our People Team deliver great practices which engage, empower and motivate the team. We are passionate about internal development and talent management to help deliver successful performance.
Procurement
Maximising profits
Our Procurement team delivers best value in use for all central purchasing, improving profit margins whilst ensuring quality and effectiveness of all products.
Restaurants & Bars
We love creating awesome restaurants and bars.
The Woodsman Restaurant
The Woodsman also has a core field to fork philosophy but with cooking focused on a wood fired oven and charcoal grill in the middle of the restaurant.
The Elder Restaurant
Mike Robinson also manages the restaurant at the recently opened Hotel Indigo Bath, The Elder.
The Elder will focus on creating an exceptional dining experience with a focus on sustainability, seasonality and locally-sourced produce.
Also featuring at Hotel Indigo Bath will be the Jib Door, a private members club.
Odyssey Bar and Bistro
Located at the Hilton Garden Inn Birmingham Airport is the Odyssey Bar & Bistro – one of our own brands – and offers a wide variety of foods for guests.
Odyssey Bar and Pizzeria
Following a multi-million-pound refurbishment at the Holiday Inn Winchester, we now have our own branded restaurant, ‘The Odyssey Bar and Pizzeria’.
Spas
A multi-million-pound refurbishment project at our Holiday Inn Winchester hotel saw the opening of a new spa facility.
The ANA Spa
Located at the Holiday Inn Winchester, following a multi-million-pound refurbishment, the ANA Spa features a hydro therapy pool, Himalayan salt sauna, steam room and bubbly foot Spa.
It also has five tranquil and beautifully designed treatment rooms, a Spa lounge, luxurious deep relaxation space, gym and fitness studio.
Castlebridge Group
Our sister company, Castlebridge Group, are the development arm of the business.